Hilton Houston Plaza/Medical Center

I was over twice for parking. I checked my account and the balance at check in was 115.83 and a 50.00 deposit for parking and I was told incase I use any items in the room. Upon my departure I returned the room key. When I check my bank account. I was charged 136.82 for check in plus an extra 20.00 parking fee. Straight ripoff without communication. I would not recommen. A little disappointed i have stayed here previously. My dislike... I didn't want to retype information.

I love the fact that Mrs. Shelly was ABSOLUTELY amazing with handling a situation that took place with another one of her employees and myself! The staff with the exception of two! Victoria also was one that had AMAZING customer service!

Bed was very comfortable -- loved all the comfy pillows. Room was very clean, and coffee supplies with single cup coffee maker was good. Parking on site was extra, but worth it to me (it was $20 daily during my stay)

Room was very clean, nice bed, nice bathroom. Front desk, barista, cleaning staff were super nice. Great location, close to the university and TMC.

Location, for us, was great although not a lot of restaurants nearby. Neighbourhood was very nice. The pool was OK, there were a few areas requiring repair. Room was spacious, clean and comfortable, exactly what we wanted during our stay.